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<p>Please contact <a href="mailto:hello@pikavibe.com" title="mailto:hello@unboundbabes.com">hello@pikavibe.com</a>. We&#x2019;re always happy to help by solving issues with orders or editing account information!</p>

Please contact hello@pikavibe.com. We’re always happy to help by solving issues with orders or editing account information!

I've entered my information incorrectly and can't access my account, what should I do?

Order Tracking

Is your packaging discreet?

Where do you ship?

When can I expect my order?

How do I get free shipping?

What does standard shipping mean?

Do you offer expedited shipping options?

Can I include a gift note?

Can I have my order gift wrapped?

Can I change the address on my order?

Shipping

What is your return policy?

What if my product is defective?

What if I am less than satisfied?

What if my product is not the right fit?

Returns

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I haven't recieved a tracking number, what should I do?

My tracking number isn't working, what should I do?

I lost my user guide, where can I find a copy?

Can I use more than one discount code?

My discount code is not working, what should I do?

Can I save my card details?

How do gift cards work?

I submitted a review. Is my information visible to others?

How will charges appear?

Online Store

I've entered my information incorrectly and can't access my account, what should I do?Updated a year ago