Our friendly team is available to chat during regular business hours. Don't be shy!

Email us and we'll get back to you during regular business hours or within the next business day.

Shop

Matchmaker

Classroom

Pika Vibe

<p>Please contact us at <a href="mailto:hello@pikavibe.com" title="mailto:hello@unboundbabes.com">hello@pikavibe.com</a> and we&#x2019;ll do our best to resolve the issue.</p>

Please contact us at hello@pikavibe.com and we’ll do our best to resolve the issue.

My tracking number isn't working, what should I do?

Order Tracking

Is your packaging discreet?

Where do you ship?

When can I expect my order?

How do I get free shipping?

What does standard shipping mean?

Do you offer expedited shipping options?

Can I include a gift note?

Can I have my order gift wrapped?

Can I change the address on my order?

Shipping

What is your return policy?

What if my product is defective?

What if I am less than satisfied?

What if my product is not the right fit?

Returns

How do I track my order?

I haven't recieved a tracking number, what should I do?

I've entered my information incorrectly and can't access my account, what should I do?

I lost my user guide, where can I find a copy?

Can I use more than one discount code?

My discount code is not working, what should I do?

Can I save my card details?

How do gift cards work?

I submitted a review. Is my information visible to others?

How will charges appear?

Online Store

My tracking number isn't working, what should I do?Updated a year ago