Online Store

I lost my user guide, where can I find a copy?

Don't fret, friend! You can find copies of all of our product booklets right here. Feel free to reach out to us at [email protected] if you have any further questions.

Can I use more than one discount code?

No we do not allow more than one discount code to be applied to a single order, sorry friend.

My discount code is not working, what should I do?

If you are using Paypal or Shop as a payment method, you may encounter issues with adding a discount code. If this is the case, we recommend attempting a different payment method. For other payment methods, check your cart to make sure it meets the m

Can I save my card details?

Sure thing! Although your card details are not saved on our website, you can opt into “Quick Checkout” with Shopify Pay. If you make an account when placing an order, you will be asked if you’d like to have your information saved securely. If you cho

How do gift cards work?

For the gift that keeps on giving, we have Pika Vibe Gift Cards!. Add the “Gift Card” to your cart after selecting your gift amount (options include $25, $50, $100, and $250). After you purchase the gift card, you will be emailed a link to send to th

I submitted a review. Is my information visible to others?

You have control over how your information will be displayed. Above the name field there is a dropdown menu with options for how your name will be displayed publicly. These options include Anonymous, Jane Smith, Jane S., or J.S. It is totally up to y

How will charges appear?

Charges will appear as "PVSHOP" on credit card statements for most major financial institutions.