Customer satisfaction is incredibly important to us. Returns of unused, unopened merchandise can be made within 30 days of receiving the item. For unused, unopened merchandise we offer a full refund for the purchase price of the item, minus the cost
If an item is not functioning properly or arrived broken, please email [email protected] with your order details and a photo or video of the issue, and we’ll troubleshoot the problem with you or provide a replacement. All motorized products are cove
Though we try to help our customers find products they’ll love, sometimes things just aren’t a perfect match. If you try a product and it doesn’t leave you breathless, contact us within 60 days since the date of purchase at [email protected]. We’ll
While we are not able to exchange items directly, you can return your item for store credit to purchase a better match. We recommend trying our Matchmaker Quiz to find your magic match.